Why is my Phone Automatically Rejecting Calls, Find Out

Why is my phone automatically rejecting calls? This can be a confusing experience for anyone, given that we might not know how to handle the issue and be in full awareness that we haven’t exactly made any settings on our phones recently.

Your phone could automatically refuse calls for a few reasons. You might have your phone programmed to reject calls from unknown numbers, for example, automatically. If you wish to avoid spam calls or telemarketers, this option may be helpful.

Another possibility is that you set your phone in “Do Not Disturb mode”. If this ever is the case, this setting will automatically mute all incoming calls unless they are from contacts or you marked a contact as important.

Also, you can configure “Do Not Disturb” to accept calls from particular numbers, such as your work phone or the phone at your child’s school.

Reasons My Phone is Automatically Rejecting Calls

These are various factors that could be causing the issue of “Why is my phone automatically rejecting calls?”. We will provide you with helpful solutions to overcome them. So, let’s dive in and find out why your phone is acting up!

1. Software Updates 

Outdated software can be a reason why your phone is automatically rejecting calls. If you experience this issue, make sure you have installed the latest updates for your operating system. Software updates often include bug fixes and improvements that can resolve issues related to calls.

2. Do Not Disturb Mode

Check if your phone’s “Do Not Disturb mode”. The mode is designed to silence calls and notifications. If it’s activated, your phone may automatically reject incoming calls. Before panicking, ensure that you disable the Do Not Disturb mode and see if the problem persists.

3. Call Blocking and Spam

Sometimes, call blocking or spam filtering settings can inadvertently reject calls that are not identified in your contacts. Review your call-blocking settings and ensure that you haven’t blocked any important numbers or activated aggressive spam filtering options.

4. Faulty Proximity

The proximity sensor on your phone is responsible for detecting when it’s held up to your ear during a call. If this sensor is malfunctioning, it can mistakenly reject calls or activate other unintended actions. Moreso, consider visiting a service center to have the proximity sensor checked and repaired if necessary.

5. Third-Party Apps

You might have installed certain third-party apps on your phone that might interfere with call handling. Go to your phone apps and recheck all recently installed apps. Disable or uninstall them one by one to identify if any of them are causing the issue. Restart your phone after each uninstallation to observe if the problem persists.

6. Network or Carrier

This is rarely an issue, but sometimes if your network or carrier is experiencing malfunctions at their end, it can lead to call rejection. Contact your mobile service provider to inquire about any known network issues in your area. They might be able to provide you with troubleshooting steps.

7. Insufficient Network Coverage

This doesn’t necessarily reject your calls. The calls don’t come in at all because your network coverage is weak. However, sometimes the callers will claim that your phone rang for a while before disconnecting. To get calls, make sure you have strong network coverage in your area.

Weak or inconsistent network coverage can result in call rejection. If you frequently experience dropped calls or automatic call rejection, it might be because of this.

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Fix Issues on Why is my Phone Automatically Rejecting Calls

It can be quite disconcerting to discover that you’ve been missing important calls without realizing it. Let’s address the issue and ensure you never miss an important call again.

1. Disable Call Forwarding

Ensure that call forwarding is not activated. Sometimes people enable call forwarding during meetings or when they are busy with their phones, and then forget to disable it.

Follow these steps to turn off call forwarding:

1. Go to the settings menu on your phone.
2. Tap on “Call Settings.”
3. Look for the option labeled “Call Forwarding” and select it.
4. Choose either “Disable All Call Forwarding” or “Turn Off All Call Forwarding,” depending on the options displayed on your phone. Either option should work.

If you are unable to find the call settings under the settings menu on some Android phones, try the alternative method below:

1. Tap on the call icon on your phone, as if you want to make a call.
2. Tap on the three vertical dots located beside the search bar to reveal additional options.
3. Select “Settings” from the options.
4. Tap on “Calling Accounts.”
5. If your device has multiple SIM cards, you will see a list of networks. Choose the network that is causing the issue with incoming calls.
6. Select “Call Forwarding” and ensure that you turn off all options.
7. If the option for “Always Forward” is enabled, tap on it and change it to “Never Forward.”

By following these steps, you will disable call forwarding on your phone and resolve any issues related to incoming call problems.

2. Verify Auto-Reject Settings

To ensure that auto-reject is not causing the issue, follow these steps based on your Android brand:

For Samsung:

1. Open the Settings menu on your Samsung device.
2. Select “Call Settings.”
3. Tap on “All calls.”
4. Navigate to “Auto Reject” and disable it.

For Infinix:

1. Swipe down the notification panel on your Infinix device.
2. Locate the “Reject call” icon and tap on it.
3. Turn off the feature to disable auto-reject.

By checking and disabling the auto-reject settings on your Android device, specifically for Samsung and Infinix brands, you can ensure that incoming calls are not being automatically rejected. This should help resolve any related issues.

3. Check Airplane Mode on Android or iPhone

The following steps are applicable to both iPhone and Android devices:

1. Open your Notification Panel by swiping down the screen.
2. Look for the Airplane Mode, Flight Mode, or Aeroplane Mode icon. If it appears blue, it means it is enabled.
3. Tap on the icon to disable it.
4. After turning off Airplane Mode, try making a call to your phone from another device.

With these listed steps, you can check and disable Airplane Mode on your Android or iPhone device, allowing you to receive calls without any interruptions. If the problem continues, it is recommended to verify the call-barring settings.

4. Enable Display Over Other Apps Settings

There are certain settings on your phone that may result in the “incoming call busy” notification when you’re engaged with another application. To resolve this, follow the steps below:

1. Go to your phone’s settings.
2. Select “Apps & Notifications.”
3. Locate and choose the Phone icon from the list of applications.
4. Navigate to “Display over other apps,” settings.

Ensure that it is set to “Allowed.” If it is disabled, toggle it back on. By enabling this setting, they will display incoming calls even when you’re using another application.

By checking and enabling the “Display over other apps” setting, you can ensure that incoming calls are shown on your screen even when you’re occupied with another application. This allows you to manage your calls efficiently. Just remember to toggle the setting back on if you choose to disable it temporarily.

5. Disable Call Barring

To resolve the issue, you need to deactivate the call barring on your phone. Below are practical steps based on your device’s operating system:

For iPhone:

1. Go to the Settings app on your device.
2. Tap on “Calls.”
3. Check for the option labeled “Call Barring” and turn it off.

Note: Depending on your phone’s brand, you may need to access “Additional Settings” to find the call-barring option.

For Android:

1. Locate the call icon among your apps on the menu and tap on it.
2. Tap on the three vertical dots located beside the search bar to access more options.
3. Select “Settings.”
4. Tap on “Calling Accounts.” Here, you will find a list of all your networks.
5. Choose the network that is experiencing the “incoming call busy” issue.
6. Select “Call Barring” and ensure that you turn off all call-barring options.
7. For extra assurance, click on “Deactivate All.” Enter your SIM password when prompted and deactivate all calls barring.

With these steps, you can successfully disable call barring on your iPhone or Android device. This should resolve the issue and allow incoming calls without further problems.

We hope this will be helpful to you. However, if the problem persists after trying all these options, you should consider visiting the phone manufacturers.