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McDonald strategists to serve up artificial intelligence at its drive thru

McDonald’s is exploring means to program its drive-thru operation with the aid of artificial intelligence.

It means that you could soon be chatting with a robot rather than a human once you pull up to place your order.

Helping the fast-food giant in its high-tech endeavor is Silicon Valley-based Apprente, which McDonald’s revealed this week it has agreed to acquire.

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Apprente was founded in to create a voice-based, conversational system for complex, multilingual, multi-accent, and multi-item conversational ordering.

According to McDonald’s, Apprente’s technology, which is already being tested at select restaurants, will pave the way for “faster, simpler, and extra accurate order taking at the drive-thru.” Because no one likes to acquire an Egg McMuffin once you order a Big Mac.

McDonald’s has been turning increasingly to technology in a bid to boost its bottom line. Besides this new acquisition, the firm earlier this year also snapped up Energetic Yield.

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The Israel-based machine-learning commence-up specializes in so-called “choice technology” that are already undergoing tests with electronic menu boards located at McDonald’s drive-thrus.

Aimed at proposing a extra personalized client knowledge, the items on the menu have to change robotically and speedily according to a range of factors. For instance, it might place a variety of food and drink preferences front and center according to your opening choice large fries with that cheeseburger?. It could also focus on cold drinks in hot weather, and show breakfasts in the morning. If the restaurant is mainly busy, it might push items that are quick to prepare, thereby easing the pressure on the kitchen.

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Energetic Yield’s technology is currently deployed at more than McDonald’s restaurants across the U.S., with strategies to take it to nearly all of its drive-thrus by the finish of the year.

McDonald’s also in no distance time financed in mobile app vendor Plexure to work on the growth of its universal app for mobile.

As fragment of McDonald’s ongoing efforts to enhance its business with cutting-edge technology, the Apprente team will be the founding member of a current, integrated group nearby McDonald’s Universal Technology team called McD Tech Labs. In the coming months and years, McDonald’s noted its strategies to expand its presence in Silicon Valley with the hiring of extra experts in the field of tech as it seeks to build future innovations.

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